Samples - a sample box?

What is the minimum order quantity?
There is a minimum spend of £100 for wholesale customers. You can mix and match different types of products.

What are the delivery lead times?
Normally we will aim to dispatch your order within five working days, however due to seasonal peaks this may not always be achievable. If we think your order cannot be delivered within seven days, we will contact you to discuss an estimated delivery date.

Can I pre-order seasonal stock?
We welcome pre-orders for seasonal stock and this allows you to get ahead and reserve stock well in advance of when you'd like to take delivery. Let us know your preferred delivery date when placing the order and we can schedule in a date of your choosing. Please note, we cannot split orders - the entire order has to be delivered in one go. If you would prefer different delivery dates or locations for different stock, please place several small orders.

What is the Best Before Dates on the food items? 
All our spices and chillis for wholesale have a minimum shelf life of six months.

Where do you delivery to?
Currently we only ship to wholesale stockists in the UK. However, if you have already organised a UK courier to ship items abroad for you, we are happy to liaise with them. If you are based outside the UK and would really really like to stock our products, get in touch and we will see what we can do!

What do you charge for delivery?
Orders will be sent using tracked Royal Mail or DPD, depending on order size and weight. UK Mainland Address: £4.99+ VAT
UK Highlands & Islands: £9.99 + VAT
Free delivery for orders over £120 (inc VAT)

Payment for larger organisations
We know the larger the company, the harder it can be to make direct payments. If you are a buyer from a company that requires a credit account from the start, please get in touch using the Contact Form here, and we will be happy to deal with you directly. 

Lost or Damaged Goods
Please check goods at time of delivery as any claims for damaged or non arrival of goods must be notified by email within one week. Damaged goods must be retained for inspection.

FAQs - Own Label Products